A Large West Coast University
Number of Students: 25,000
Locations: 5
Challenges
A large West Coast university had numerous healthcare and professional programs utilizing Verified Credentials to help their 3,000 students fulfill their clinical rotation requirements for their affiliate medial institutions each year. They wanted to direct all students to one website to submit their credentials and purchase their background check. However, the requirements for each program and facility varied greatly and their administration wanted to facilitate communicating those specific requirements in a clear, consolidated manner. Their current method was sending multiple emails to the students to remind them.
Solution
The administration expressed their concern for communicating these requirements with Verified Credentials IT and Business Solutions staff. Together they developed unique letters from the Dean of the individual programs that outlined their unique requirements. Students could easily identify their program from the landing page of the university’s branded background screening web-based platform to access the auto-generated letter with their pre-established requirements.
Results
Rather than administrators manually sending various emails and letters to the appropriate students, they could let the students access one website and self-identify which program, and therefore, requirements, they needed to fulfill. The result was less time invested by school administration to facilitate emails and answer questions from confused students.
Medical Programs at Wisconsin Universities
Number of Students: Thousands
Locations: 10+
Challenges
Several universities in Wisconsin had healthcare students faced with meeting strict requirements from the Wisconsin Caregiver Act, which detailed extensive and specific background screening requirements for individuals at medical facilities. Included in these requirements are:
- Wisconsin Department of Health and Family Services (DHFS) Search
- Background Information Disclosure (BID) Form (HFS-64)
- Out-of-State Record Search
- Military Dishonorable Discharge Verification (DD-214)
Solution
Verified Credentials identified this labor-intensive, manual process the universities were struggling to manage. Working with various university administrators, Verified streamlined the process by containing the required forms within a web-based platform where students provided their credentials and ordered their background checks.
Results
By consolidating the process, Verified Credentials enables students in healthcare programs at Wisconsin colleges and universities to complete and pay for all requirements at a one-stop-shop website. The DHFS and BID forms that are by law manual forms are now integrated in an online platform in compliance with the Wisconsin Caregiver Act. The result is a time-saving, simplified background screening process for students, professors and administrators in the state.