FAQ’s for Personal Solutions


Have a question about how background checks work? You’ve come to the right place. Check out the Personal FAQ’s to get information on:

  • How to request and share your report
  • Information security, privacy and accessibility
  • How long it takes to complete a background check

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FAQ’s for Professional Solutions


Look no further for the answers to your background check questions. Take a look at our Professional FAQ’s for help with:

  • Ordering, report statuses and turnaround time
  • Questions about searches and verifications
  • Technology, security and more

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Main: 952.985.7200
Toll Free: 800.473.4934
Hours: 8am-5pm (CST), Mon-Fri


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