Verified Credentials complies with the U.S. - E.U. Safe Harbor Framework and the U.S. - Swiss Safe Harbor framework
as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries. Verified Credentials has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Verified Credentials’ certification, please visit www.export.gov/safeharbor/.
When you browse Verified Credentials’ publicly accessible web site, you do so anonymously. Your personally identifiable information is collected only if you choose to provide it. That information may include: (a) contact and identifying information (e.g., name, address, e-mail address, phone and fax numbers, employer(s), job title) you provide when requesting information about, or registering for, Verified Credentials’ products or services; (b) resumé information and employment application data related to Verified Credentials’ job openings; and (c) any other information you provide in an online form or through an e-mail.
Verified Credentials may collect non-personal (e.g., aggregate or demographic) data through cookies. We use it to better understand and improve the usability, performance and effectiveness of the verifiedcredentials.com web site; see "Cookies and Tracking Technology".
Verified Credentials’ clients, their employees and job applicants have access to web pages and online services not available to the general public. Access requires a login code and password. Use of those web pages, and the information downloadable to and from those pages, is subject to a written agreement between Verified Credentials and its clients. On restricted-access pages, Verified Credentials collects only information voluntarily provided.
If you use this web site to open a background screening account with Verified Credentials, we collect the information you provide on our account application, including contact information and financial information (such as credit card number or billing information). We use that information internally for account establishment, billing, fulfillment of orders and customer service.
How We Use Your Personal Information
When you use Verified Credentials’ publicly accessible web site, we inform you at the point of collection, of the purpose for any personal information we collect. We use that personal information only as specified unless you consent to a different use. For example, if you submit an account application, we use your information to set up and maintain your account. We may also use the personal information to answer your questions, to respond to your inquiries into Verified Credentials’ job postings, and to provide any newsletters or other information you request.
If you have provided your personal information over this web site in connection with a background check ordered by another person or organization, Verified Credentials may use your personal information to perform your background check for that other party. Verified Credentials will not use your information to conduct a background check and create a report unless a Verified Credentials client completes a Master Certification Agreement required by the FCRA and any other applicable law. In this certification, the client represents that it has a legally permissible purpose for ordering the background check and has obtained your informed consent, if required by law, to conduct the background screen.
If you ask Verified Credentials to perform a background check on you, Verified Credentials will share that background check only with the persons or organizations with whom you ask us to share it.
Information Sharing and Disclosure
Verified Credentials may disclose personal information as necessary or appropriate in connection with any of the purposes described above in "How We Use Your Personal Information".
When Verified Credentials conducts a background check on you, we may disclose information that you submit through this web site to the party requesting the background check. We may also disclose your information to a third-party representative or subcontractor assisting us in the background screening investigation. These third parties include service providers providing technical assistance for our web site, court researchers and other service vendors. Verified Credentials transfers to these third parties only the personal information each needs to deliver the requested product or service. Verified Credentials prohibits these third parties from using that information for any other purpose and requires them to maintain commercially reasonable measures to safeguard your privacy.
Cookies and Tracking Technology
Verified Credentials’ web site uses "cookies" to collect information about how you use the web site. A cookie is a small data file transferred to your hard drive and used for record-keeping purposes. A cookie file can contain information such as your URL, your computer's Internet address and domain type (e.g., .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our site you viewed during a visit, and search terms you entered on our site. This information is used for internal purposes only. We do not link your URL or IP address to any personal information unless you have logged into our web site with a Verified Credentials account login and password.
As is true of most Web sites, we use third parties to gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
While Verified Credentials cannot provide a guaranty against all improper uses of personal information, it employs a sophisticated combination of online and offline security technologies, procedures and organizational measures to safeguard consumer information against loss, misuse, and unauthorized access, disclosure, alteration and destruction. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We employ Secure Socket Layer (SSL) data encryption when sensitive information (such as a credit card number) is transmitted over the Internet to our web site. Layered firewalls, strong password protection protocols and other security technologies help prevent unauthorized access to our systems. We regularly train our employees on our security and privacy policies. Our servers are maintained in a secure environment with strong security measures.
We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request we remove your testimonial you may contact us at email@example.com.
Reviewing or Modifying Personal Information; Unsubscribe.
If you have provided personal information (such as zip code, phone, e-mail or postal address) to Verified Credentials while browsing Verified Credentials’ publicly accessible web site, you may update, correct, delete/deactivate that information by e-mailing us at firstname.lastname@example.org. Clients with registered accounts may review, update and correct account information by logging into their accounts. If clients with registered accounts wish to request to have their information deleted/deactivated they may email us at email@example.com.We will respond to your request to access within 30 days. Employees of or job applicants to a Verified Credentials client may review their Verified Credentials file in accordance with rights under the FCRA and California Civil Code Section 1786.22 by contacting Verified Credentials Customer Service Department at firstname.lastname@example.org You can review a summary of your consumer rights (including file disclosure rights) under the FCRA by accessing: "Your Summary of Rights Under the FCRA".
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Children Under Age 13
Verified Credentials does not offer services to children under the age of 13. This web site is not directed to children under the age of 13. Verified Credentials does not knowingly collect information about children under the age of 13.
Verified Credentials, Inc.
20890 Kenbridge Court
Lakeville, MN 55044
Attn: Compliance Department
Effective Date: 6/13/2013