Kevin oversees the company’s financial plans and objectives, with a focus on company growth and profitability. He also works with key accounts and prospects to develop robust, practical screening solutions.
Kevin joined the Verified Credentials team in 1993 as a national sales manager. He has served as CEO since 2004.
Chad devotes most of his time to managing the vision and long-term goals of the company. He leads the organization in the development and deployment of business strategies. Leveraging his passion for technology, Chad also helps to keep Verified Credentials efficient and on the cutting edge.
Chad began his career in background screening in 1996. He joined the Verified Credentials team in 1998 and has served as President since 2007.
Vice President of Marketing
Clare guides the voice and brand of the company, shaping the conversation about background screening and highlighting its business impact. She fuels the content development engine with strategic insights, unique research, and target-driven campaigns. Among other initiatives, Clare leads new product releases, develops training and education programs, and is always on the lookout for new ways to share Verified Credentials’ experience with our clients.
Clare joined the Verified Credentials team in 2006.
Vice President of Customer Solutions
Will develops initiatives to enhance the level of support, education, and success that our clients experience. Will oversees teams responsible for new account onboarding, day-to-day support, vendor management, and comprehensive solutions for complex issues. He provides an in-depth understanding of our screening services and technology solutions to help our clients meet their business goals.
Will joined the Verified Credentials team in 2014.
Sr. Vice President of Operations
Tim oversees the overall operations of the company. This includes ensuring timely and accurate fulfillment of all products and implementing new business and technical enhancements to improve our processing environment.
Tim joined the Verified Credentials team in 2005.
Sr. Vice President and General Counsel
With over two decades of experience in employment and general business law, and years of experience in background screening, Susan is responsible for overseeing all the company’s legal and compliance affairs. Her substantive and diverse experience in a variety of legal, business, and human resources areas helps to guide Verified Credentials’ legal resources, business processes, and responses to legal and compliance matters. Susan leads a growing legal and compliance team of attorneys, compliance specialists, and analysts.
Susan joined the Verified Credentials team in 2016.
Vice President of Human Resources
Laura oversees key talent functions, including recruiting, training, compensation, benefits, and strategic workforce planning. She defines the employment brand, directs onboarding and training programs, and elevates talent sourcing and retention initiatives. As a key advisor to the senior leadership team, Laura sets human resources policies, stays on top of labor law compliance, is instrumental in workplace dynamics and culture. Under Laura’s three decades of leadership, the company has hired hundreds of team members as Verified Credentials expands to new roles and service offerings.
Laura joined the Verified Credentials team in 1993.
Director of IT Infrastructure
Mike oversees the IT infrastructure of Verified Credentials, championing high-performing applications and teams through strategic upgrades, troubleshooting, and maintenance. He leads information security system and controls, managing milestones and goals to meet rigorous security measures to keep consumer and business information safe and secure. Mike also leverages emerging technologies and enhancements to strengthen and streamline systems and solutions companywide.
Mike joined the Verified Credentials team in 2021.
Vice President of Engineering
Clark directs the technology initiatives for our in-house software development team, including new product development, large-scale interfaces with technology partners, and technical infrastructure. He has a keen ability to understand complex business rules to build innovative workflow solutions for our clients.
Clark joined the Verified Credentials team in 2020.