When you browse Verified Credentials’ publicly accessible web site, you do so anonymously. Your personal information is collected only if you choose to provide it. That information may include: (a) contact and identifying information (e.g., name, address, e-mail address, phone and fax numbers, employer(s), job title) you provide when requesting information about, or registering for, Verified Credentials’ products or services; (b) resumé information and employment application data related to Verified Credentials’ job openings; and (c) any other information you provide in an online form or through an e-mail.
Verified Credentials’ clients, their employees and job applicants have access to web pages and online services not available to the general public. Access requires a login code and password. Use of those web pages, and the information downloadable to and from those pages, is subject to a written agreement between Verified Credentials and its clients. On restricted-access pages, Verified Credentials collects only information voluntarily provided.
If you use this web site to open a background screening account with Verified Credentials, we collect the information you provide on our account application, including contact information and financial information (such as credit card number or billing information). We use that information internally for account establishment, billing, fulfillment of orders and customer service.
User Data Supplementation
We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
Examples of the types of personal information that may be obtained from public sources or purchased from third parties and combined with information we already have about you, may include:
– Address information about you from third party sources, such as the U.S. Postal Service, to verify your address so we can properly ship your order to you and to prevent fraud.
– Purchased marketing data about our customers from third parties that is combined with information we already have about you, to create more tailored advertising and products.
How We Use Your Personal Information
When you use Verified Credentials’ publicly accessible web site, we inform you at the point of collection, of the purpose for any personal information we collect. We use that personal information only as specified unless you consent to a different use. For example, if you submit an account application, we use your information to set up and maintain your account. We may also use the personal information to answer your questions, to respond to your inquiries into Verified Credentials’ job postings, and to provide any newsletters or other information you request.
If you have provided your personal information over this web site in connection with a background check ordered by another person or organization, Verified Credentials may use your personal information to perform your background check for that other party. Verified Credentials will not use your information to conduct a background check and create a report unless a Verified Credentials client completes a Master Certification Agreement required by the FCRA and any other applicable law. In this certification, the client represents that it has a legally permissible purpose for ordering the background check and has obtained your informed consent, if required by law, to conduct the background screen.
If you ask Verified Credentials to perform a background check on you, Verified Credentials will share that background check only with the persons or organizations with whom you ask us to share it.
Information Sharing and Disclosure
Verified Credentials may disclose personal information as necessary or appropriate in connection with any of the purposes described above in “How We Use Your Personal Information”.
When Verified Credentials conducts a background check on you, we may disclose information that you submit through this web site to the party requesting the background check. We may also disclose your information to a third-party representative or subcontractor assisting us in the background screening investigation. These third parties include service providers providing technical assistance for our web site, court researchers and other service vendors. Verified Credentials transfers to these third parties only the personal information each needs to deliver the requested product or service. Verified Credentials prohibits these third parties from using that information for any other purpose and requires them to maintain commercially reasonable measures to safeguard your privacy.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Cookies and Tracking Technology
Technologies such as: cookies and similar technologies are used by Verified Credentials and our partners, affiliates, analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Log Files – As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We do not link this automatically collected data to other information we collect about you. We may combine this automatically collected log information with other information we collect about you. We do this to improve services and support we offer you.
While Verified Credentials cannot provide a guaranty against all improper uses of personal information, it employs a sophisticated combination of online and offline security technologies, procedures and organizational measures to safeguard consumer information against loss, misuse, and unauthorized access, disclosure, alteration and destruction. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We employ Secure Socket Layer (SSL) data encryption when sensitive information (such as a credit card number) is transmitted over the Internet to our web site. Layered firewalls, strong password protection protocols and other security technologies help prevent unauthorized access to our systems. We regularly train our employees on our security and privacy policies. Our servers are maintained in a secure environment with strong security measures. If you have any questions about security on our Web site, you can contact us at firstname.lastname@example.org.
We post customer testimonials on our web site which may contain personal information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request we remove your testimonial you may contact us at email@example.com.
Reviewing or Modifying Personal Information; Unsubscribe.
Upon request, Verified Credentials will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at firstname.lastname@example.org.
If you have provided personal information (such as zip code, phone, e-mail or postal address) to Verified Credentials while browsing Verified Credentials’ publicly accessible web site, you may update, correct, delete/deactivate that information by e-mailing us at email@example.com. Clients with registered accounts may review, update and correct account information by logging into their accounts. If clients with registered accounts wish to request to have their information deleted/deactivated they may email us at firstname.lastname@example.org.We will respond to your request to access within 30 days. Employees of or job applicants to a Verified Credentials client may review their Verified Credentials file in accordance with rights under the FCRA and California Civil Code Section 1786.22 by contacting Verified Credentials Customer Service Department at email@example.com You can review a summary of your consumer rights (including file disclosure rights) under the FCRA by accessing: “Your Summary of Rights Under the FCRA”.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
You may sign-up to receive newsletter from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or at your member profile on our website or by contacting us at firstname.lastname@example.org.
Children Under Age 13
Verified Credentials does not offer services to children under the age of 13. This web site is not directed to children under the age of 13. Verified Credentials does not knowingly collect information about children under the age of 13.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request
Verified Credentials, Inc.
20890 Kenbridge Court
Lakeville, MN 55044
Attn: Compliance Department
Effective Date: 5/8/2018